Terms and Conditions

Terms and Conditions:

1. Acceptance of Terms:

  • By accessing or using the services provided by Vie Marble, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Order Placement:

  • Orders for marble products can be placed through our website or via email.

3. Pricing and Payment:

  • Prices for our marble products are listed on our website and are subject to change without notice. Payment must be made in full at the time of order placement. The accepted methods of payment are listed on our website.

4. Shipping and Delivery:

  • Shipping costs are calculated based on the delivery location and will be added to the total order amount. Delivery times are estimated and may be subject to unforeseen delays. Vie Marble is not responsible for any damages incurred during transit.

5. Product Inspection and Acceptance:

  • Upon receiving your marble products, it is your responsibility to inspect them for any damages or defects. Any concerns must be reported to Vie Marble within 5 days of receiving the products.

6. Returns and Refunds:

  • Returns are accepted within 14 days of receiving the products, provided they are in their original condition. Refunds will be processed in accordance with our Refund Policy.

7. Custom Orders:

  • Custom orders require a non-refundable deposit, and full payment is required before production begins. Changes to custom orders must be requested in writing and may incur additional charges.

8. Care and Maintenance:

  • Marble is a natural stone, and variations in color, veining, and texture are inherent. Customers are responsible for following proper care and maintenance guidelines provided by Vie Marble to preserve the quality of the marble products.

9. Limitation of Liability:

  • Vie Marble is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.

10. Governing Law:

  • These Terms and Conditions are governed by and construed in accordance with the laws of USA. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in USA.

11. Changes to Terms and Conditions:

  • Vie Marble reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.